Tag: Business
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Service Recovery Insights From My Single Cebu Pacific Flight Cancellation And Rerouting (Part II)
(How a well known company missed an opportunity to recover a tarnished reputation. The backstory for this insight can be found here.) First, this is from my experience and I make no sweeping generalisations. Second, I do acknowledge the company’s good intentions in venturing low cost flights to and from our notorious place. I’ve praise…
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About quitting jobs
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Found this nice “job quitting flowchart” from BBC that sums up the hard questions to answer when you’re thinking of quitting your current job for some reasons. Not exactly applicable to my job, but this should help people bugging me to answer the question for them: Should you quit?